Emich Volkswagen
Emich VW ripoff Lemon dealers terrible customer service Liars STAY AWAY!

Where do I begin? The list goes on, and unfortunately probably will continue to grow. First the price they offerred me on trading my car in was insulting. I originally went over there to look at a Silver VW R32, and they had just gotten a black R32 in from a dealer auction in Houston. They said they were giving me a killer deal on it, $6,000 below blue book value. The car looked good, except it had a flat tire. I asked them to fix the flat, which was obvious.

I drove the car away from the dealership at 9:30 pm on a saturday night and went straight home. The next day, I was driving it around and noticed the clutch pedal was acting strange, so I called first thing monday morning and told them the clutch was not functioning properly, they attempted to blame it on me saying their mechanic is meticulous with car inspections, but I think they realized they couldnt pin it on me since I had the car in my posession for just over 24 hrs and would have had to intentionlly destroy the clutch to get it to go bad in 24hrs, the truth was they tried to sell me a car with a burnt out clutch. They took their sweet time fixing it too and then they called me to tell me it was ready, TWICE, I rode my bike to the dealership and some rookie had made the phone call on accident, TWICE, the car wasnt ready, but they invited me to pick it up anyways.

Two weeks later, the flat tire they said they fixed goes flat overnight, which costed me a job interview that was supposed to take place that morning. I took the car to Discount Tire, they said the car had mismatching tires and the tread wear was uneven on all the tires which is terrible for an all wheel drive car. There is also a huge dent on the inside of the rim that the guy at discount tire pulled me aside to show me the damage. That costs a few hundred dollars to fix and a week without a vehicle.

In addition to the clutch and tires, when I start the car up in the morning it sputters and stalls, mind you I just payed $26,000 for this car less than 3 weeks ago. It also has an ear piercing squeaking noise when driving and the electric windows have their own agenda.

They also charged me $400 for dealer and handling fees, the car wasnt even washed when they released it to me, so essentially they charged me $400 for the cost of their stationary.

I called them to see if I could return the vehicle, after having it for three weeks and having all these problems. They said no dice, but they would appraise the vehicle they just sold me and get me into a different R32 that costs more money. Now, the manager, told me when I bought the car that I was getting way under blue book, but now that they are appraising it, the value has dropped considerably and that I wouldnt get back what I paid for it, yet I just put $600 in new tires on it as well as some expensive headrests that they didnt give me with the car when I purchased it. When I asked the manager what the clutch costs to fix he said he dropped $4,000 into it to fix the clutch. Me being the skeptic that I am, called Osborn VW parts department to get a qoute on a clutch and they told me the whole assembly was $1,200. So that means the manager paid one of his techs $2,800 to put the clutch in my car that should have been working when I bought it. I dont buy it, sorry.

I am not going to name names, but my friend just quit his job working for them because he said they cut too many corners and it was majorly mis-managed. He now works for Osborn which he claims is like night and day when comparing the two, Osborn follows policy, and Osborn may be expensive, but atleast you dont get stuck with a &*$@&*@ lemon.

Company: Emich Volkswagen
Country: USA
State: Colorado
City: Denver
Address: 1260 S. Colorado Blvd
Phone: 3037577751

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