Allstate Auto Insurance
Aftermarket Parts Pushed on Two-Year-Old Car After Accident

Allstate auto insurance is such a ripoff!

I was just recently in a car accident and put in a claim to have my vehicle repaired. Keep in mind that this was my first time filing a claim, so I did not know what aftermarket parts were.

When I went to get my car inspected, Allstate told me that they were going to put aftermarket parts in my car. When I asked what those were, they said they were parts that were backed up by a lifetime warranty. So I thought, great, I'm getting the best quality parts put on my car.

But when I took my car to the shop, they explained to me that aftermarket parts are parts not originally manufactured by my car company (not OEM). When I found out, I called Allstate and told them that I did not want aftermarket parts put on my car. They told me that they could not replace the damaged parts with new OEM parts. They said I could either get used OEM parts, aftermarket parts, or have the damaged parts fixed. They said the reason they could not give me new OEM parts was that my car was two years old and they did not owe me new OEM parts, but two-year-old parts. They said that this was all stated in my policy. Right, then how come this was not explained to me when I got the insurance?

State Farm Auto Insurance does replace damaged parts with new OEM parts!

And get this: two months ago I installed new custom rims on my car that were $255 each, and to my dismay, one of the rims was damaged in the accident. Even though Allstate charges me $200 a month to insure my vehicle, they told me they could not replace the rim, only repair it. But the rim cannot be completely repaired, because it is a two-tone rim, and even though it could be "repaired" (by fixing the bent edge), it could never be painted to match the rest of the rims.

Not only did they steal my money monthly, but they refused to fix my car properly, and to top it off, they gave me rude and poor service. I hope that Allstate goes out of business soon.

Beware, Allstate auto insurance car owners!

Company: Allstate Auto Insurance
Country: USA
State: Florida
City: FORT LAUDERDALE
Phone: 8474025000

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