Greyhound
Have not got refund!

Cars & Transport

I had been in america to get a vacation from Asia with my parents in May. We'd prepared a visit to Niagara Falls while we are there. On May-16, we purchased three seats for journey from Milwaukee, WI, to Buffalo, NY. We got the 2.15pm coach from Milwaukee to Detroit as planned and achieved Detroit around 4.30 pm. From Chicago, we were to consider the 4.55pm coach to Cleveland. At Cleveland, we'd have created another change and achieved Buffalo about the day of May 17.

But at Chicago, we were informed the coach to Cleveland was complete and we couldn't go. We'd established seats and were in good-time but weren't permitted to table the coach. The following coach was eight hours later and might have attained Buffalo within the morning. But that might be too late for all of US since we had a need to go to the Canadian credit office there to get a credit togo and find out Niagara in the Canadian area. Besides, the eight-time delay could be a lot of for all of US. My dad who's a senior.

Therefore we said we'd instead return to Milwaukee. We were informed we'd obtain the reimbursement for that seats (only a little over $300) if we delivered the initial seats towards the Greyhound office in Texas. We delivered the seats to Texas within the refund cover we'd been provided at Chicago, using the seats and also the logic behind why we required the reimbursement. We still have not seen from their website. I've delivered Greyhound three emails because time for India-But have experienced no reaction.

We'd an excellent vacation in the united states however for this really uncomfortable experience. Not just did Greyhound ruin a visit to Niagara (which we couldn't observe in the end), and trigger us lots of nuisance (we delivered to Milwaukee a great 8 hours after we quit for Detroit), they're not providing us our money-back though we've provided them the tackle to deliver it to. This really is daytime theft and never anything we've actually run into everywhere.


Company: Greyhound
Country: USA
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