Low Book Sales 33
Low Book Sales Service Department sold us a car that air conditioning and heater were not working properly dishonest ripoffs

Well me and My husband and our 4 children had been cramed into a four door esort for several months. Then we heard about Low book sale.

We just had A bancruptcy a year and a half ago. We really didnt see buying a car in our future especially with a limited income.

Well we got approved from low book sales now dont get me wrong these guys bent over backward to get this car.

The car ran fine we bought in february. An the heater worked fine we tried the air conditioning as well and it worked fine. Well may came and we wanted to go on a family trip.

So we took the Car in to their so called award winnig service department to have the car checked and have an oil change

Well we said the A/C wasnt working so they checked it and it seemed fine he said it needed to be charged so they charged it and change the oil it was fine.

Then on our way to California not even 100 miles from home it broke. It smelled like it was burning and everytime we turned it on it would screech.

So we turned it off and drove thru the desert like that. Well the bad part is when we got to California we asked a servie guy from an auto shop to have a look he said it was our compressor or our belts or both.

He also stated that who ever fixed the car should have noticed the belts were bad and fixed them without letting us take it.

When I tried to talk to low book about this they were oblivious to the whole situation saying it wasnt their fault I have tried to talk to evryone about this but noone seems to help

It saddens me that this whole thing went the way it did if we would have known the car would cost at least a 1000 dollars to repair we never would have gotten it. Please can someone help me..

Skye
Riverton, Utah

Company: Low Book Sales 33
Country: USA
State: Utah
City: Salt Lake City
Address: 3300 South State Street
Phone: 8014743335

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