Fact-O-Bake
Poor workmanship, false advertisement

On 27 April I got my automobile (2001 Mazda Millenia) to Reality-O-Bake at 5470 Pensacola Blvd, Pensacola FL after studying their ad about the organization site (www.factobake1.com). Particularly, the web site mentioned "At Reality-O-Bake, we provide four distinct color jobs to meet up our clients' finances and wants - beginning with the fundamental car enamel completely to the the surface of the point, base-coat/clear coat for manufacturer-like outcomes and exceptional UV protection". Furthermore, the web site mentioned that Reality-O-Bake provides specialist body repair. I called around city and Reality-O-Bake provided the very best cost to get a manufacturer-like paint work. The salesman Ricky reinforced what was marketed on the site and there is an indication published at work declaring the $749 paint-job was the very best of the greatest to ensure thatis the task I selected. We went to have a look in the vehicle and there have been really apparent scratches and cracked paint in addition to some small dents. Ricky assured me the scores, cracked paint, and dents could be appropriately restored. The agreement plainly mentioned that the leading and rear bumpers could be removed and that is where the main problems were. Nevertheless, after I visited get my vehicle on 2 May I had been very dissatisfied using the low quality of function.

In the Place Of sanding/buffing/draining the places that had cracked paint and heavy scores, these places were painted-over with no sanding/buffing/draining and also the scratches and cracked places are noticeable. Differences involved paint pockets, leaking/operating color, cracked paint about the driveris side-mirror, along with a dead bug was painted-over and quit sticking about the vehicle. There might easily be additional problems that used to donot recognize since the vehicle was so dirty from dirt that I really couldnot get anything. My partner and that I examined the vehicle and stated these extremely apparent differences to Harry and he actually blew us down. He mentioned that no paint-job is perfect which we got what we settled for. He also stated that he does not do $3000 color jobs and also to us, he was meaning when we would like a paint-job that people must have attended a far more costly car paint store. We questioned him for his supervisoris quantity and he declined to provide it to us and he declined to contact the manager on our account. He informed us to return 24 hours later at 10am and consult with the supervisor; we reside in Navarre FL (30 kilometers away) push and my spouse functions on Eglin AFB (forty miles away). He's to remove 3-4 hours to generate from Eglin to Pensacola. Hence, we'd to depart my vehicle there till my spouse could possibly get authorization from his chef to take some time off-work to create another journey back again to Reality-O-Bake to consult with the supervisor.

Low quality of service, bad customer service, bad craftsmanship, and fake ad are my grievances. Reality-O-Bake obviously didn't surpass the things they promoted on the site. I'd like Reality-O-Bake to fix the differences in an expert and timely fashion. I taken care of a manufacturer-like paint-job and that is what I anticipate; nothing less. I intend to record this event towards the nearby military bases Public Affairs Office to ensure that additional military employees do not get scammed. I am also processing grievances with numerous consumer reporting companies.

Company: Fact-O-Bake
Country: USA

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