Plane Toyota
Dishonest sales tactics possible false advertising ripoff

Approximately 4 (four) days ago I received a letter from Planet Toyota of a Buy-Back plan. This was a limited time event, set for 3 (three) days, which told of special pre-authorized buy-back pricing as well as incentives and employee pricing.

I had recently started looking for a truck. I currently have a Carolla XRS, which was purchased for better fuel economy, Since I now have a company vehicle gas is not an issue. I went to Planet Toyota with the letter, as instructed in the letter, and started looking at trucks. Now, I knew and told my salesman that I was upside down on my trade, and that I had an idea of what I needed to do.

So, he started with my trade in price, which was $800 to $1000 less than previously quoted by other dealerships (special buy-back pricing strike one). Then he started working with the new vehicle sticker price, notice I said sticker price, no incentives (employee pricing or factory incentives strike two). The combination of which was supposed to save me a significant amount of money (strike three — I'm outta here). Knowing very well of my situation, I knew going in that, I would have to refinance a certain amount of money, the buy-back program sure reads as if it was going to lessen the blow.

Company: Plane Toyota
Country: USA
State: Illinois
City: Matteson
Address: I-57 & Rt. 30 Matteson Auto Mall
Phone: 8007239859

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