Pam's Auto
Ripoff uses dishonest and unethical business practices

Seller had a 2003 Dakota/Durango spare advertised on eBay for $49.99 I specifically contacted the seller PREVIOUS to purchasing the unit to ask if the tire was included with the sale (the tire was pictured on the rim). The seller responded that the tire was indeed included and in good condition. With that knowledge, I decided to purchase the item. The total with shipping was $77.27

What came in the mail, however, was a spare WITHOUT a tire. I contacted the seller and requested my money back immediately, as I felt deceived. Three days passed and the seller finally contacted me advising that a refund was available if I returned the product. This was acceptable to me provided the seller pay for return shipping. I then explained the item was misrepresented and I would not pay to ship a 40-pound package across the country. The seller then took a condescending and confrontational stance that he would only refund my money if I return the product first, at my expense.

As a business owner myself, I find the seller's attitude about this situation unethical, dishonest, and downright disgusting. The dollar amount is obviously insignificant — it's the principal of the matter. The seller should do the right thing and refund my money AND pay the shipping if he wants his misrepresented merchandise back.

Company: Pam's Auto
Country: USA
State: Minnesota
City: Saint Cloud
Address: 7505 Ridgewood Rd
Phone: 3203637336

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