Budget Car Rental
Ripoff, dishonest, misleading

In the August of at the airport I rented a car from Budget because they quoted me a cheaper price than Avis ($180 for the week with Budget compared to something like $240 with Avis).

Well, the woman tells me she knows I am in a hurry so we will get everything signed so I can be on my way. She puts this contract in front of me and points (with long, nicotine-stained fingernails) at all the places I need to "just initial." Stupid me, I assumed I was initialing for the usual formalities, and she was flying through it so fast! The bottom of the contract reads $180 and some change. She authorizes my debit card and I'm on my way.

I bring the car to turn back in and the guy at the return lot hands me this electronic sales slip to sign... For nearly $500! I'm so upset I can hardly see straight. Why I signed the sales slip is still a mystery to me (okay, well I guess I'm a major idiot, that's why) but this does not make it right to rip a person off this way.

Of course, my papers are in a mess and I never did find a copy of my contract, but supposedly I agreed to every kind of extra insurance they offered, including $20 a day passenger insurance when I never carried or even thought I might carry a passenger in the car!
Wasn't it cute that this hag so skillfully pulled the wool over someone's eyes? Hag, I hope you're reading this, and I hope the next person you mislead and lie to is a lot smarter than I am and ends up making a fool out of YOU!!!

Of course, I went down to the bank and they send Budget scumburgers a certified letter disputing the charges but that was the last I heard about it. Had I charged it to a regular credit card it would have been easier to dispute but with a debit card once the money was gone it was gone.

Fool me once, shame on you. You will never get a chance to fool me twice. And if you think you just lost one customer, think again. I won't forget this, and I will make sure to bring this up to everyone I talk to every opportunity I can.

Company: Budget Car Rental
Country: USA
State: Indiana
City: Indianapolis
Phone: 3174875018
Site: budgetcarrental.com

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