Auto King
Ripoff fraudelent advertisement

My husband and I recently purchased a 00' lexus GS300 from Auto King car dealership in Florissant, Mo. The car deal was made a week ago and upon getting the car home we discovered the cartridge for the CD changer was missing we immediately notified them and they said they would be looking for it in there service area. The first business day after purchasing I went to pick up the original tires in which we had to buy from them in order to recieve because they put different tires on the car. I asked our salesperson did he have my cd changer and he very bluntly told me he didnt look for it. I laughed and told him he needed to find it and he said he would. After constant run around from them they told us that if the couldnt find it if they EVER got another car in like it they would get it and give it to us but we would never know when and if ever they would get another car and they refused to offer to replace it to us. I asked him did he not advertise the car with a cd changer and he stated he did but he would not go out and buy another one because he gave us the car with everything he bought it with. So I asked him again but didnt you advertise it with a cd changer and he said yes but he wouldnt replace. After constant going back and forth the only thing they agreed is that if we went and bought it they would give us the money back. I would like for others to know not to do business with this dealership because this is poor service. We should not have to go out and buy anything after buying a car. The only thing we should be hearing is they will have it in for us next week.

Company: Auto King
Country: USA
State: Missouri
City: Florissant
Address: 100 North Hwy 67
Phone: 8772681428

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