Urban Motors
Ripoff, Head gasket blew with in 10 days of owning vehicle

I know I bought a used car but give me a break. The head gasket is a problem that takes a while to go out and mine blew ten days after owning it. I feel they knew about it and didn't tell me. What would have happened if i was on the free way and my motor would have blown up going 65 with my wife and three kids in the car?

I have contacted the company and they said they'd split the difference in labor by taking off $300 from what I owe. I told the salesperson I'd have to talk to my wife and get back with him. He went ahead and credited my account anyway without consulting it over with me. We are a one income family of 5 and now I have to come up with around $1000 for parts and labor to fix the van... Where am I gonna come up with that.

Another problem is i signed two contracts stating the same thing with in seven days of each other. Why did i have to do that?

I know I am only wishing for something to come of this, all I want is the van fixed, and to see this company not do this again to someone else. My family and I could have been seriously hurt or killed by what happened. I am glad it happened in town and not on our way to a grandmothers house around 150 miles away in the middle of nowhere and in below 0 temperatures.

I hope that this complaint will help me in anyway especially in fixing my only vehicle. If anyone has any info I can use to get anything done about this please rebut.

I have also contacted an attorney, the BBB of Illinois, and I'm in the process of filing a complaint with the Attorney General of Illinois to see if they can help us.

Company: Urban Motors
Country: USA
State: Illinois
City: Macomb
Address: 230 West Jackson
Phone: 3098362277

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