Toyota Of Lompoc CA
Very very deceptive and manipulative sales practices

My wife and I purchased a 1986 Toyota Motorhome from this dealedship. Toyota of Lompoc. Upon asking questions about the motorhome we were told the refridgerator was fine and only needed to be "burped". Upon taking it to a certified motor home repair man with over 20 years experience we were told this was an old wives tale and a laughable excuse offered by the dealer.

We were also told the brakes were fine! Upon having a Midas brake shop perform an inspection they found the front rotors were too thin and beyond the legal limit! This was prooven by measuring the thickness of the rotors.

We mentioned some dirt inside of the upper bed part of the motorohome. Again we were told this was minor. The motorhome technician found major dry rot and roof damage and leakage which resulted in 3500.00 of repair work. The aforementioned motorhome refridgerator was 1000.00 parts and labor. The air conditioning also required repairs to the tune of 300.00. The radiator was over 50 % plugged and the motorhome was overheating on our first trip. This resulted in our putting a new radiator in right away.

We called Toyota and asked them to take it on a trade in towards a brand new vehicle? They informed us to bring our receipt with us, Make the 1 hour drive and they would work with us. We arrived and test drove a new Prius, they asked for a deposit and when we asked if they were going to help make things right with our motorhome problems? They told us to sell it ourselves, "they coould not sell it" and that "they would not take it on a trade' they asked how we arrived at our asking price? We informed them by the purchase price as well as all of the repair receipt which we brought with us. They never even asked to see the receipts.

Again we stressed we had driven all this way in an effort to make this sour deal a fair one for both parties. They shunned us and said they were sorry they WOULND'T help us. I told them they would be sorry as I would file a RIP OFF REPORT!!! Whatever you do? Avoid this Toyota Dealer!!! My wife and I have been lied to, taken advantage of, manipulated, and treated with the upmost disrespect possible. All the time they knew we drove all the way to make a trade in and yet they failed to even make us an offer on our motorhome.instead they said we should sell it on our own and still buy a brand new car from them!

Company: Toyota Of Lompoc CA
Country: USA
State: California
City: Lompoc
Address: 203 East Ocean Ave
Phone: 8057361295

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