Bill Heard Chevrolet
Ripoff wasn't approved when told credit was good, called 2 weeks late

Experience was horrible!!! Test drove a 2003 Saturn that I loved, during test drive found out air conditioner did not work, was told the Saturn had 17,000 miles on it and no problem it is under warranty.

So left my 1997 Town and Country Minivan on side lot and they put me in a 2006 Ford Taurus to drive for 3 days while they attempted to fix the compressor. Always had to call them, the never called me, last day finally had husband call and he was told yeah it was fixed but they found out something on the "carfax" and that the deal had to be re-worked.

Then ran the car fax on my own and found out the Saturn was in a bad accident and both air bags deployed, wanted for used car manager to call me back and he told me the odometer reading was off and the real mileage was 90,000 and that he would knock $3,000 off deal, so I told him what I had found out and he acted like he knew, Told him I would never buy that vehicle, he said he would find me something else or refund my money, so went back next day attempted to buy 2006 HHR, was told credit was good, rate and put $2K down, payments a little high but car was nice, drove for 2 weeks now they call me and say they are having trouble with my financing and that I need to come back asap, so guess we will see what happens now: going to dealership tomorrow, bet they already sold my trade!

Company: Bill Heard Chevrolet
Country: USA
State: Tennessee
City: Antioch
Address: 5333 Hickory Hollow Parkway
Phone: 6157313000

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