CarMax & Max Care
Max Care ripoff

Cars & Transport

Re: 2002 Mazda Protege5

I bought the car with 36K. Bought the Max Care Warranty. At 45K I was running down the highway to work and notice the Temp Gauge at H. I turn around and I drive to the exit where I live and where the carmax is also located. Maybe 5 miles? Engine overheats and spews white smoke. Engine needs major repair. The Max Care guys denied my claim saying it was my fault for driving the car hot. 9K and less than 1 year later and I'm stuck. The car has been in the shop since Jan 29th. As of this posting it is now July 14th. Am I up the creek here? Do I have any legal action I could take? CarMax is trying to get the claim reconsidered as we speak, but I am not hopeful. I need help! What did my money buy me here?

AllisterLilburn, Georgia
U.S.A.


Company: CarMax & Max Care
Country: USA
State: Georgia
City: Norcross
Address: 1975 Beaver Ruin Road
SUBMIT A COMPLAINT
  <     >  

RELATED COMPLAINTS

Carmax
Ripoff

Carmax Maxcare Extended Warranty
Request to authorize expensive engine tear down to diagnois whether covered under warranty ripoff

CarMax Super Store, Laural Maryland
Ripoff Car Max does it again

Carmax
Bought a car with a warranty and I still end up with a 1,6000 bill, I notified them right away and haven't got nothing but screwed around

CarMax
Sold a Defective/Lemon Vehicle

The Warranty Group
Disappointed

AON Warranty Group, Carmax
AON wextended auto warranty fraud Nationwide

Carmax
Took my car in at least 14 times within one year due to so many issues

Carmax
CARMAX, Bought a car from CARMAX, car is at the shop more than it is at home

CarMax
Extended warranty proves expensive for consumer to initiate claim, exhausting for repair shop to get authorization for obvious mechanical failures ripoff

SUBMIT A COMPLAINT