Chrysler Corporation
Rip-off should they do a recall and repair the common air-conditioning problem 1200$ to repair the evaporator on a vehicle with 8000 miles on it

In 2002 I bought a New chrysler town and country minivan limited at a sticker price of over 32,000 dollars.

I bought this van for comfort for my children I was pregnant with twins at the time and I also have 3 boys we travel alot as my boys are on travleing sports teams. I put alot of miles on my cars!!!

However in the summer of 04 my air quit working I made an appointment with the local chrysler dealership they diagnosed the problem and told me it was the evaporator and that it waould cost me $1200.00 I was about 8000 miles out of my 70,000 mile warranty. So they told me that I could call Chrysler they may help me.

I called chrysler only to be told that there is nothing they can do i should just "suck it up and pay to get it fixed" I decided to wait to do the repairs.

As I talked to people about this problem I found my best friends van has the same problem she has an older Plymouth voyager. My sister has a Dodge caravan with the same problem. As this summer started I decided I should take it and get it repaired so I took the van to a smaler mechanic hoping that they would have a different diagnosis.

The new mechanic told me the same problem exists and that this is a VERY common problem on chrysler products. This is the same thing that I was told at the dealership I took it to. Then the smaller mechanic told me that they could not repair my van because of something that had been put in my A/C system I need to take it back to the dealer.

Agian I called chrysler to try to get some assistance they agian told me that my van had to many miles on it and they would do nothing for me. I have reported this to the Attorney Generals office and I plan on pushing this as far as I can.

Chrysler told me the last time that if this was a common problem then they would recall them and repair the problem. I am trying to find out how common this is.

Company: Chrysler Corporation
Country: USA
State: Michigan
City: Auburn Hills
Address: Po Box 21-8004
Phone: 8009921997

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