WalMart
Ripoff Very Expensive Oil Change

My husband took my car to WalMart to have the oil changed, I had the 18 point deal done. When my husband dropped my Jeep back off to me at work, he asked me if I had been having any problems with it shifting, I replied "No". He stated that when he drove it out of the parking lot, he could not get it to shift. When I left work, I did not even get out of the parking lot when I determined there was something seriously wrong with my vehicle. It took me 25 minutes to get from work back to WalMart (which is about 1 mile) I could not get my car to go into gear! When it would rev up the RPMS enough to get into gear, I would get to about 10 mph and it would slip out of gear again! When I arrived at the service department, they were not kind to me, they acted as if I had done something wrong to them! After sitting in there waiting area for approximately 20 minutes without as much as 1 word from anyone a manager approached me and asked me if this was my Jeep, I said "yes" she explained that they had done nothing wrong to my jeep and that car parts sometimes just go bad. I had to have my Jeep towed to a repair shop, then to another, where they said it looked like there was oil in my transmission fluid! After 2 weeks without a car and yet a third tow to a transmission shop, and $1446 later I finally have my Jeep back! Please do not take your vehicle to WalMart to have the oil changed, it is alot more expensive in the long run. I am taking your advice and calling the home office, I don't feel I should pay for there mistake!
Trisa

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Company: WalMart
Country: USA
State: Hio
City: Ashland
Phone: 4192819537

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