Brakes Plus
Ripoff fraud

I personally am an ASE certified technician and had performed some extensive repairs on my wifes 98 neon. I did a complete brake system overhaul, as well as the majority of the front end and suspension (pads, shoes, rotors, drums, hydraulics, hardware, struts, control arm bushings, motor mounts etc) as it was a higher mileage car and starting to have some problems. While i was out of town for a seminar, she was having some problems with the transaxle making some noise and slipping out of gear occasinally. I told her to take it in to the next place she went to and have it looked at then call me.

She took it to the brakes plus at 4750 Leetsdale in denver. They didn't even attempt to address the actual problem, they proceeded to attempt to sell her a set of spark plugs, wires and a cap and rotor for the ignition. FYI for those guys, it doesn't have a cap and rotor. They also informed her that the struts looked exceptionally worn out and needed to be replaced. Keep in mind, these struts have even now less than 5,000 miles on them, at this time they had maybe 200miles. There were numerous other things, however at this point, i was screaming at them to put it back together. They proved to me one thing, they do not have any clue as to what they are talking about.

The problem ended up being a rather simple one, a kickdown cable was out of adjustment.

Was this worth a $3700 estimate? I think not as most of the work was either not applicable to the car or simply not needed.

Company: Brakes Plus
Country: USA
State: Colorado
City: Denver
Site: www.brakesplus.com

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