UPS Freight
UPS LTL Lost Shipment - lawn aerato

Friday, March 15 I received a call at 07:50 AM from Curtis in the Columbia, MO terminal that my shipment would be delivered. 3 hours later I received a call from the terminal that the pallet could not be located but paper work is here.
Seems the dummies in St Louis need to take a number reading course and how to place on the right truck!!! Seems it went to Springfield not sure if Missouri or Illinois as both used to be serviced out of the Earth City location many years ago.
I was told that it would be delivered Monday and stressed the importance that needed to be before noon.
It is now 11 Am Monday, March 18 no call from UPS so I called the 800 number got an agent that I could barely understand and now as I understood him my shipment is in Wichita.
This item was ordered on a specific day for 2 day shipment per the LTL website.
Shippers and purchasers beware of UPS as they seem to lose items frequently or delayed if going through St Louis.

Company: UPS Freight
Country: USA

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