Orbitz
Price assurance

I arranged a visit to Los Cabos, Mexico, on Delta through Orbitz and weeks later exactly the same journey was significantly more than $300 bucks less by themselves website. I rapidly approached them to obtain their "COST ASSURANCE GUARANTEE".

Well, despite the fact that all of the info wasn't on the site concerning the cost guarantee, once they replied they stated the journey needed to: 1) be bought through them, 2) for that same number of individuals, 3) within the same airline, 4) on a single evening, 5) in the same period, 6) on a single trip. EXACTLY WHAT A FRAUD! Cost guarantees usually need evidence the same trip can be obtained cheaper. They'd exactly the same precise journey marketed for $300 bucks less however now somebody needed to purchase a solution through them to create their promise great.

Their customer support is worthless! They just repeated their plan within their reactions with no purpose to attain a reasonable and sensible quality or client satisfaction. Lesson learned! Never again!!!

Company: Orbitz
Country: USA

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