Enterprise car rental
Damages scam

I wish I had known about this widespread scam before it was perpetrated on me on Christmas Eve, so much for goodwill to all men! Nationwide Insurance had booked a rental for me while my car was in repair. When I picked up the car I declined the Enterprise insurance, since I thought it exorbitantly expensive at $30 per day, plus my own insurance covered the rental.

The agent walked with me around the car, about 3 feet away, checking for damage. I pointed out a couple of scratches on the drivers door but the agent said the company was only concerned about "dents and obvious damage". The car looked fine so I signed the rental sheet for no damage - big mistake!

When I returned the car a different agent checked the car in while I waited inside. He came in and said "You have damaged the car so I am going to write up an accident report".

Company: Enterprise car rental
Country: USA
State: Virginia
City: Herndon
Address: Spring St

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