Kmart
Customer Service

I obtained a contact that mentioned I ought to be-at the Hubbell area at 10:00 am for an appointment. I came quickly before 10:00 am and waited patiently in-line behind 3 people. After I reached the table for my change I informed the girl in the support table that I had been there to get a 10:00 am meeting. She chuckled and stated that the time person wasn't there. I was subsequently told I Would need to return at 12:30 pm. I waited within the vehicle within the parking lot and returned in at 12:20 pm. I was informed that she nevertheless was not in. I waited there even though I waited someone else found reduce that lady along with a guy arrived around and he or she informed the reduction person who he was her buddy which she was getting him back again to recruiting to get a meeting. There is lots of giggling and he or she appeared straight at me many times because they were giggling after which she got him back again to time. Lastly at 12:40 pm I had been informed that it'd be another 10 units which I'd be viewing Scott, not the time person. I waited until 1:00 pm and noticed no indication of anybody, wasn't informed that it'd be just a couple more moments therefore I informed the individual in the table that 3 hours was the full time lost and remaining. After I returned house I named and requested to get a manager, I acquired Scott however the manager's title is John based on the register the shop, he validated and created a myriad of reasons for what had occurred as well as suggested that it had been my problem not theirs. Really? Do not store there until you need seriously bad support and do not care how they handle you.

Company: Kmart
Country: USA
State: Iowa
City: Des Moines

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