Chuck E. Cheese
Terrible attitude and customer service

We took our grand kids to our local Chuck E. Cheese today. We have been there many times since moving to Tyler, and the kids love it.

Today we printed a coupon from their web site, and took it with us. We were told that since it stated, "Not valid at all locations", they would not accept it. I asked the manager, and he very rudely informed me that if the number was not in their system, they didn't have to honor it. No attempt to try and satisfy a disgruntled customer, just a rude brush off.

Now, what I want to know is, how are we supposed to know what coupons are accepted, and which are not. We planned a day at CEC's, but instead were greeted with hostility, and disdain by all employees, but specifically the manager.

We will no longer be patronizing this business. We have spent a lot of money there in the past, and to be treated like an outcast, is not acceptable behavior to me.

This just an FYI to ther people - Do NOT patronize this horrible excuse for a child's game room.

Company: Chuck E. Cheese
Country: USA
State: Texas
City: Tyler
Address: 736 West SW Loop 323
Phone: 9035814550

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