First American Payment Systems
Deceptive Sales Tactics

Two young representatives of First American Payment Systems just walked into my small business without prior warning. They first identified themselves as working "with the credit card companies" and implied that they were checking compliance with "Durbin's Law." They asked to see a recent statement from my current credit card processor. I told them that I would not allow that based on the information they provided me. They seemed a little annoyed at that, and one of them started searching through a disorganized stack of paperwork. He handed me a card of their director of operations, Kate Hughes, who was not even present at the time. I told them that I would check my statement on my own and possibly contact them at another time. When I looked at the card and asked about First American Payment Systems, they replied that they are a credit card processing company. It quickly occurred to me that they were simply trying to gain my business. I told them that I have a good relationship with my current credit card processor and sent these two reps away. They were deceptive in how they presented themselves. They asked to see sensitive documents with private information, including bank account information and my sales numbers. This is not how you do business.

Company: First American Payment Systems
Country: USA

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