Dunkin Donuts
Refused service after wrong order - poor service

I tried purchasing several 6 (turkey chicken flat bread meal with caffeine) with hash browns, but rather, the cashier charged me for that products individually, just after I noticed that I needed the combination cope with coffee (I acquired two bills&one for that meal and hash browns, one for that coffee w/d I suppose he forgot).

After considering the bills and realizing I had been being billed significantly more than I'd if it were a, I introduced this as much as the cashier. He began fighting with me stating that I never requested for that coffee, despite the fact that I obviously believed to him that I would like a "#6", which is really a COMBINATION dinner having a coffee! Simply because I needed the hashbrowns does not change that reality. Actually, incorporating the hashbrowns must have been cheaper also, because it could be put into a combination offer. But rather this cashier tried getting for these things individually, that we currently believe he is completed to clients before.

After fighting backwards and forwards, he began ignoring me and building me delay by helping different clients. He actually questioned me to maneuver apart, that we declined. I expected to get a manager and he explained he WAS the supervisor, then proceeded to dismiss me actually longer by assisting other clients. I stated, "That Is four individuals that you chose to assist today, in the place of me." and he clicked at me stating, "I have to assist people in-line."

LASTLY, he got my bills and offered me a return. Nevertheless, when he was performing that, I stated, "I actually donot need a reimbursement, I simply desire to be billed the right quantity for your combination offer that I requested." He then looked over me and stated he would return my purchase AND NEVER assist me. He really declined support in my experience! I got the cash and stated I'd record him after which stormed out.

He made me feel negative about myself for feeling just like a trouble, then critically searched me within the attention and stated he'dnot assist me after refunding my cash, all for arguing with him. I have never in my own life been handled in this way, which was a. That is Y*ed up! After taking into consideration the entire deal, I'm GOOD that I had been mistreated and am likely to record this to DD's corporate workplace. No body deserves to become handled in this way for merely combining an order up. He was obviously pissed for me personally demanding the bills following the purchase was subjected to.

Company: Dunkin Donuts
Country: USA

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