Bob Evans Restaurant
Bad customer service

I had been only at that Livonia Mi Shop (# 87) on November 13. I'd household in from Kansas City, Mo and we'd an event of fifteen individuals. I know picked Bob Evans for breakfast over an area IHOP Restaurant situated straight next door.

Whenever we reached Bob Evans around 11:00 A.M. The shop was very hectic and had many big events of African American households eating there including ourselves. The celebration that quit before people being placed was an event of fifty African Americans. Consequently a substantial amount of cash was invested with Bob Evans that evening from the African American neighborhood.

From the beginning we'd issues with our support after being placed. First of all throughout our whole-time there we were never contacted from the supervisor on-duty who seemed to be an African American man with spectacles and sporting a College of Michigan top. Your server did her better to assist most of US but it was created harder because of the proven fact that all the kids within our celebration were placed in a distinct desk in the back of the cafe. Additional workers including an Africanamerican buser on-duty along with a White server within the next area around were very useful and offered our host lots of help. But again the supervisor never got around. The very first issue we'd was with two purchases of pancakes which were actually natural and saturated. The host had these taken back but informed us they had a brand new cook who'd been producing the pancakes natural all day long. Again we never had a supervisor come around and apologize. Personally, I requested coffee and an omelet along with other than my first walk no body actually returned towards the desk and provided me more caffeine before host delivered nicely soon after we had all completed our food. At-one stage I obtained up and visited the host stop and experimented with put my very own caffeine however the only container out was vacant. I also requested grain toast with my purchase but was introduced bright toast and also the host evidently never recognized her error and so I just held it. Nevertheless I had been not really introduced this toast till I advised her that I'd requested toast. I also desired condiments with my omelete like warm gravy but never obtained any whilst the host never delivered towards the desk till long after I'd done eating. Despite all this we didn't blame the host or protest and settled our complete checks-which totaled over $150 as a whole (just two which are involved).

Company: Bob Evans Restaurant
Country: USA

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