Outback Steakhouse
Bad Service

Open letter to administration. I've yet to determine an answer:

My spouse and that I had supper at your institution on 12/10. I should unfortunately record our encounter was sub-par at-best. Let us begin with our host, Taylor. He was type and sincere but didn't appear also centered on our requirements. You observe, it required a terrible very long time for the order to return out. Everyone around us was getting fast and sharp support, also people who were placed after us. After waiting about half an hourapproximately Taylor went down to check on the standing of our food. Your purchase some how got keyed in like a “to go” purchase and was encased up getting chilly. Your host put the meals onto dishes and introduced it out to us. I can't for that existence of me work out how that may have occurred. The meals itself was great but just starting to get chilly. At the conclusion of our dinner he introduced us our check BUT never provided us a study as he'd done-for the desk alongside us. Hmmmmm I wonder why?

The 2nd half me and my spouseis discomfort originated from a men which was within the cafe heading desk to desk performing card tips. I believed the in house performer was fairly awesome but he NEVER quit at our desk. Everyone around us got a display. The one thing the I really could develop is the fact that me and my spouse were THE ONLY REAL African Americans on that aspect of the cafe. I quit your institution insulted and designed to feel just like another class person. I truly don't believe my spouse and that I will undoubtedly be returning any time in the future. I doubt that anybody in administration will require my criticism really enough to treatment but I really could not be quiet. I had a need to voice my ideas.

Thanks for you time.

Company: Outback Steakhouse
Country: USA
State: Texas
City: Tyler

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