Cheesecake Factory
Bad service

Cafes, Bars, Restaurants

The fifth is my birthday and my sweetheart and his dad got me towards the Cheesecake Factory to get a good surprise supper. We'd to hold back, that will be regular on the Sunday and we discovered sitting after about 20 units in the high top platforms and surrendered our devote line to get a normal desk.

We'd been resting for around five minutes whenever a host or busboy went by having a weight of filthy dishes and went into me with anything pointed, which created a tag on my arm. This occurred so quickly, used to do not really notice who made it happen and do not actually believe they apologized. It had been a man who simply stated "Are you ok?" after which went away.

We informed our host who stated she'd obtain a supervisor, even though we were waiting I had been encounter again but with a client. We requested to maneuver to 1 of three clear, vacant, regional platforms and were fulfilled with a few opposition however were transferred. They stated these platforms are for individuals who delay just, though we did delay and that I did simply get stabbed with a host.

Whenever we moved, we got a brand new host who understood nothing concerning the event and who got a in the future around while we were consuming our main program. The workers didn't appear really worried about this event, which left a scarlet tag on my supply in addition to a little slice.

That which was said to be a party ended up to become never as enjoyable whatsoever. The support also required an extremely very long time, we have there been from around 2pm to 5pm & most of the time was used awaiting beverages, awaiting food, awaiting half an hour for that check after which awaiting change.

I believe that workers must always place the security and luxury of the clients first, particularly after working into them with carpet...

It'll be considered a while before I go back to this area to get a dinner, and that I truly believed the meals was great.


Company: Cheesecake Factory
Country: USA
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