International House Of Pancakes
Ihop ihop is a rip off

I will NOT be going there again and will be telling people NOT to go there. Ending up paying for two coffees at 2.29 each that I didnt order. The coffee at the ihop is placed on the tables before patrons arrive. If they use it, or ask for a cup, they are charged without being given the price. I felt the container and noticed it was very warm. I wanted to have some. The waiter said, "I will get you a newer pot." I said it was ok. He came back with two coffee cups. But never was I given the price of the coffee or that it was for sale.
Alfedo's logic is that the coffee is put on every table to show it is for sale. He said I should ASSUME it was for sale. However, I mentioned that water, salt, pepper, napkins, and syrup is on the table, too. He replied that 'yes, it is, but water and syrup are free'. How am I supposed to know what is and isn't free? I want to order a meal and not have to read through a menu for several minutes looking for the fine print to find out if I am charged for coffee. Although we ordered three meals, we never got a juice or beverage. My wife had half a cup but was still charged 2.29. For lousy, watered down overpriced coffee. That's 4.58 for a cup and a half of coffee.
Never going there again. After calling the manager Alfredo? I realized he is in on the SCAM, too. I thought he would have had a conscience, but I can see that he comes from a place where cheating people or being a moral hazard isn't considered wrong. Also, one of the waitresses at the restaurant was eating food while she walked down the aisle.
Cole,
Palm Springs

Company: International House Of Pancakes
Country: USA
State: California
City: Palm Springs
Address: palm Springs, California

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