Whataburger Restaurants LP
Attempted Identity Theft

One night I attempted to purchase a total of five combination meals, as I was buying food for the group I was with.

The transaction seemed to go along normal until I was informed that because my transaction was over $30.00, I had to give them my drivers-license number, or my social security number. Never before have I ever had to supply such sensitive information for a cheeseburger.

I refused placing such information on my receipt (which was already signed) and decided that I would not continue this transaction, and would instead go somewhere else. The employees became aggressive and would not return my card until I gave them my signed copy of the receipt, even though I was not going to get my order. Eventually I had to return a ripped copy of the receipt to retrieve my debit card, and the employees said that they would refund my money.

As of now, my money has not been returned nor the charge canceled, and my bank records show a pending charge for food that was never received.

Never have I had to "supply papers comrade!" to an untrusted insecure party in order purchase fast food.

Just a fair warning to those who might find that their meal cost a whole lot more than what was on the drive-thru in the future.

Company: Whataburger Restaurants LP
Country: USA
State: New Mexico
City: Las Cruces
Address: 190 West University Avenue
Phone: 5755250110
Site: whataburger.com

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