McDonalds
Wrong Drive Thru Order and Rude Employee at Store 10513

I went to thru ur drive thru earlier and order dinner for me and my wife. We ordered our food and a few secounds later had to repeat the order. Well then we pulled up to the window and notice that the order was wrong. The order taker (Crystal) had made a mistake with the order. Which was fine. But when we found this out at the secound window we was dealing with another girl named jessica. As my wife. Went to explain to the girl what we had. Now mind u was no probs until my wife had said in a normal manner that the order was not correct. And proceeded to tell her what the order was. Jessica speak to my wife in a disrespeatful manner and say's. Well it was not in the order and don't be a smart mouth. Which my wife was not a smart mouth about it. Was simply trying to tell jessica the order. No diff than anyone else would had. Now this is what i ordered and this is what i was charged for. Ordered a # 3 with a meduim DP and a #12 with a large coke. Now that does not sound to hard this is what i was charged for #12 withlarge coke a quater pounder with cheese and a med. Dp. See the prob. Does not look like she was at her station when taking the order. Any how i spoke to the night time manger EISHIA i belive was her name. She simply said she was not up there to no what was going on. And actied in a way as she did not care one way or the other. I eat at this store alot and do not like such attitude and bad service. This is reflecting that ur people at this location is not the right people to do the job. Store10513. My wife is writing a article to the news paper about the food service in this area. This store and its probs will be noted. Hope u can get things on track and thank u for ur time.

Company: McDonalds
Country: USA

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