Dave & Buster's
Bad customer service

This was my very first time at Dave & Busters, I am of legal age to drink, and I thought it would be fun. It was the worst experience ever. My friend was almost refused entry because he did not have a California ID, but he has two MILITARY IDs, as well as his New York ID. When he was allowed to enter, we decided to get some drinks, but the managers and the Bartender said that he could not drink, even with the IDs that he used to allow entry. Me and another friend, bought a couple of drinks, and I allowed him, to drink some of mine, and the managers and security guards swarmed him, and kicked him out. It was rude, and uncalled for. If someone has ID, two of them government issued, and one in the United States, he should be allowed in and drink. Your managers are rude, and the bartenders are snobs, even the bus boy I asked to grab a bartenders attention snubbed me. The business really needs to rethink their customer service at this location, because, if you look at yelp.com there are alot of complaints.

Company: Dave & Buster's
Country: USA
State: California
City: Milpitas
Site: daveandbusters.com

  <     >