Sidewinder Coffee & Tea
Customer service

When a customer tells you she is about to faint because the AC is broken and the employees are using all the steam machines on a hot night with all windows and doors closed, opening the door for air for a few minutes is not unreasonable. SO when I did and was abruptly spoken to by some little jerk behind the counter muttering about working there for 6 hours and saying he was going to get fired if he touched the door, I decided to speak to Hannah, the manager. I did. SHe sat there with me, maintaining the AC would brake down and that since I couldn't deal with heat, to go somewhere else. When I mentioned all the business I bring in, she told me to take it elsewhere. She shook the whole time as if enraged and then walked off.

Company: Sidewinder Coffee & Tea
Country: USA

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