McDonalds
Mcdonalds-Pendleton Or. - Horribly frustrating customer service - customer service

At 1130 AM my husband enters this Mc donalds and orders one cheeseburger. He is told to wait. He waits 5 minutes as 7 customers after him get their food and still has not received his ONE cheeseburger. He then goes back up to the counter and ask for his cheeseburger. The counter person then replied, "OH! What did you order?" My husband replied, "I just told you, a cheeseburger". The attendant went and grabbed a cheeseburger, put it in a bag and gave it to my husband. The worker didn't say sorry, no thank you, the worker just turned around and seemed to be irritated with my husband.
Then 6 hours later we both went to get a movie from Red box at this Mcdonalds. They were not busy, with only one small family eating, no other customers. I wanted to order a small fry while picking out a movie so I went to the counter. There were 3 front counter people working and I stood there, not noticed for a whole minute. I know that seems like a short period of time, but these people were literally doing nothing other than talking amongst themselves. I walked away to go help my husband pick out a movie. While leaving my husband stopped at the counter to see if he could order me those fries and he waited about 20-30 seconds and was never greeted. We left and I will never go to this Mcdonalds again. Now I know why they are the least busy Mcdonalds I have ever seen.

Company: McDonalds
Country: USA

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