Resurgent
Harassing Calls for Previous Owner of My Landline Number

When I decided to have a landline at my home, I called my phone company at the time and was given a variety of choices for my second three digits. I choose one for my convenience. It happens to have belonged to someone who defaulted on a debt. I have been trying for three years to get my number removed from the files.

It seems that the phone number attached to the original creditor's file (called a root number) will never be changed simply by me requesting to have it removed from the current collection agency's file.

The current collection agency will remove my phone number from their file, but when the file is sold to the next collection agency, the root information from the original creditor is what is passed on.

Result? The debtor doesn't get any phone calls and I'm harassed weekly. The collection agency sells the bad debt to another collection agency and the phone number that is attached to the original creditor is the information that is sent on. Bad info and all. It never gets changed unless you are able to get that root number changed.

I have not e-mailed Resurgent yet. I plan to do that next and will report back as to my success.

Determined!

Company: Resurgent
Country: USA
Phone: 18886650374
Site: rcap.com

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