Linda M. Grooms
Grooms Ins Agency (ALLSTATE) 7 years being a loyal customer only to be treated like LEPER!

I will start off by saying that I have been a loyal customer of Allstate for 7 years. I started off in N.Y. And transferred my policy to N.C. 2 years ago. I decided that I would go to Grooms Insurance (Allstate) as it was close to work.

I bought a new car a few days ago and my insurance SKY ROCKED! I was SHOCKED when I saw my new policy!!! I immediately took it to Linda for explanation. She went on and on and ON about how the insurance cost was based on the VIN number and that was why it was the price it was. I couldn't quite grasp WHY I was going to pay $1019 for 6 months for a 2013 KIA Rio.

When I came home, I called a different insurance company and was pleasantly surprised that the cost was $432 for EXACT SAME COVERAGE! I signed up for the new insurance and called Linda to cancel. She was VERY NASTY AND RUDE!!! Her response was "this is after I went over everything with you, " as though I wasted her time. Then she rudely explained that she couldn't cancel without a binder from new insurance company. She was EXTREMELY RUDE!!! Not to mention, what a rip off!!! I am very happy that I cancelled with that NASTY woman. She represents Allstate? If that's the case, you are NOT in "good hands."

Company: Linda M. Grooms
Country: USA
State: North Carolina
City: Charlotte
Address: 3121 Springbank #A
Phone: 7045434028

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