Bank Of America
Countrywide Tried to negotiate loan modifrication in due to death of husband, they had me send documentation over and over and 3 death certificte copies. Finally in 2011 settled loan mod but added $33,000

Bank of America/Countrywide Home loans refused to work with me after numerous calls and letters. I finally found a mortgage representative thru the NACA program and they were unsuccessful as well. The banks kept having me write up dated hardship letters, (realize I had just lost my husband to brain cancer after 30 years of marriage), financial statements, income verifications, death certificates. I even wrote to Diane Fienstien explaining how painful it was to go thru this deppressing time over and over. Finally after 3 years I get a phone call from BOA requesting another death certificate, because they could not work with me until they could remove my husband's name from the deed, my response are f inc kidding me. When we finally got what I thought I could manage they added $33,000 dollars to my loan. Of course my credit was in the toilet. We were never late until he passed away in August. I started negotiating in July when we found out he had very limited time. I work 2 jobs to pay this mortgage and they said that it was the best they can due. OK! Please tell me why they were allowed to add this $33,000 dollars to my mortgage? They need to remove that $33,000 dollars and fix my credit report at least where the mortgage payments are concerned. Thanks for listening. Sincerely Mercedes

Company: Bank Of America
Country: USA
State: California
City: Simi Valley
Address: PO Box 5170

  <     >