Select Servicing Portfolio AKA Fairbanks Capital
Ripoff This mortgage company change names every 2 years to stay in business just when the public gets wise to there scams and legal actions are taken they suddenly have a brand new name

Buyer BEWARE!!! There should be a law against mortgage companies changing names. Equicredit became Fairbanks Capital, and Fairbanks Capital became now what is known as Select Servicing Portfolio. Which is also a fudisciary branch of Bank of America... What a rip off! This mortgage company change names every 2 years to stay in business just when the public gets wise to there scams and legal actions are taken they suddenly have a brand new name.

I have been totally victimized by this company.in May they lost a payment. And had their nasty answering machine that required you to dial in your social security number before they would even take your call block me from being able to reach them by phone... You should have seen my phone bill. I stayed on hold for over 3 hours one day, I realized that it was there way of stopping me from communicating with them. I figured out I could put in any number other then my own social security number and it would dial right through.

Then the late charges began on payments that I would make the day before my late charges were to be accessed. I was told the reason for this was because it just so happened that the 15th was falling on a Saturday every month and they were so sorry they couldn't possibly process the payment on a Saturday. But then when the check bounced because they somehow actually were able to process the payment through my Bank, Bank of America on Saturday when the funds hadn't been recorded yet... I began to wonder what is going on this company, is it really playing games?

Next I received a letter stating that they were forcing insurance on my home... My insurance agent faxed them the required documents stating I had proof of insurance. They then took my house payment and applied it to the insurance stating that I was now behind in my house payment and I had incurred over the last 2 years 1100.00 in late fees and by the way they told me, you are now missing a payment from Sept. 2002 which they forgot to mention until today August.

Still there is more, every time I was 31 days late they sent a processor out to take pictures of my house and the fees on that were 2800.00 for now a grand total of 6800.00 owing and due by Sept. 4. When I asked them what my home looked like from the pictures they told me I had a green home that was one story. Funny my home is blue always has been and is absolutely 2 stories!

When I pushed further into the conversation with their phone agent he said they would not accept my the payment that was due of 1900.00 only the full 6800.00. To add insult to injury their phone agent Heath Goble acting in behalf of Select Servicing Portfolio, after 2 hours of lively debate decide to give me financial and legal advice stating " that I needed to sell my house immediately because his company was going to foreclose I had no other choice and after I took his envasive interview that required my to answer questions like how much do you spend on food to have you ever been late on your taxes just to be told that I could not possibly afford my home and that they could not offer any kind of financial assistance in a payback plan and that I should not spend &750.00 for groceries for a family of 8 and that he would gladly send me a financial package that would help my husband and I to figure out how to cut back on groceries! Geez alls I wanted to do was make my house payment. This company is so corrupt they are the purest sense of corporate greed I have seen since ENRON!!! Buyer BEWARE!!!

Deborah
Port Angeles, Washington
U.S.A.

Company: Select Servicing Portfolio AKA Fairbanks Capital
Country: USA
State: Washington
City: Utah
Site: fairbankscapital.com

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