Monterey Financial, Epenzio
Monterey Financial ripoff on late fees, not keeping word, rude employees

Monterey Financial may be the selection organization for E-penzio yet others. Allow me reveal the things they did in my experience.

I spend $90 monthly to Monterey for costs to E-penzio to get a charge card terminal control program. I dropped my work some time back and got behind on funds. I caused Bob in selections who had been usually really rude, and also have been getting hired swept up. At the conclusion of last month I caused Bob and he explained that I owed two funds of $156.65. I settled some of those about the first, and established the 2nd one-up for your 16th.

Soon afterwards I had been happy to listen to that Bob was no further using the organization which Ashley was overtaking selections. Ashley is a satisfaction to work well with. Nevertheless, I talked together with her earlier this month and he or she established that I owed both funds of $156.65. I named Ashley this day since I'd not observed the 2nd cost emerge, and he or she mentioned it had been picked a couple of days before and believed it'd strike my account today. She again established that I had been swept up with funds.

I named in about 20 minutes before and talked with Karen since I needed to alter my deadline towards the 15th. She got a $5 charge for that, then stated that my bill confirmed $15.50 overdue. I asked that, therefore she'd Ashley contact me back. Ashley named and stated that it had been a mistake also it did not show up today since their computers aren't upto-day enough to exhibit that. Used to do not accept that, therefore she stated that she'd keep in touch with a boss.

She returned a couple of minutes later and stated that it'd not be returned. I disagreed along with her, therefore she moved me to John. I'd like one to realize that when compared with John, Bob was a satisfaction to speak with. John was among the rudest people I've actually talked with. He reduces people down in middle-phrase, is patronizing, and it is simply usually extremely rude. I told him that used to donot buy into the late charge, and he really was rude about this.

I told him they might go right ahead and consider the cash out the following month with my cost, but that used to do not accept it and could be processing a study with usacomplaints.com. Again, he was really rude, stating Oh, you-go forward and do this. They seem truly legitimate. I eventually hung-up on him since he's so rude. He seemingly have overlooked that it's due to the client he includes a work. I concur that I had been overdue, but two of the workers explained that I'd be current. Even when John was not likely to return the cash, he atleast might learn how to be ethical to clients about the telephone.

Monterey currently has 39 records on usacomplaints.com (40 today).
Perhaps they'll begin to observe them as legitimate.

Company: Monterey Financial, Epenzio
Country: USA
State: California
City: Oceanside
Phone: 7606393501

  <     >