Wells Fargo Financial National Bank
Payment Mailed Early Charged $25 Late Fee on TV Financing

We bought a TV from a small local store that offered free financing for 1 year. They placed the account with Wells Fargo. We had used the account the previous year for a washer with no problem. This month we made the final payment on the washer and a monthly payment on the TV. The checks were mailed 7 days before the due date and each payment was on a separate check to avoid any confusion.

When the next month's statement came we found out that they had held our monthly check until a day after the due date and then charged a $25 late fee because they say a $35 payment was one day late. If that's not a ripoff I don't know what is. We always pay our bills on time to avoid interest charges and late fees. We got no adequate response from either customer service or the "supervisor."

Company: Wells Fargo Financial National Bank
Country: USA
State: Texas
City: Dallas
Address: P O Box 660431
Phone: 18004598451

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