Wells Fargo Financial National Bank
Last Payment Dispute After Window Financing Paid Early

Because of the storm, I decided to change windows, gutters and garage door. Window World did all the work. Window World offer a program that I pay 50% down and the rest can be financed without interest if paid within six months. Wells Fargo financed it. Wells Fargo sent me bills every month and I spread the payment for six months. Every month I pay my bill and every month the payment is deducted from my bill. I sent the last payment way ahead of the due date. I thought I was finished.

After a month I received a bill from Wells Fargo indicating the balance of the last bill including interest charge and late fees. I called Wells Fargo and told them that I made the last payment. All the previous payment were on time, why should I not pay the last payment on time. Exhausted, angry, depressed, fatigued, and sick, our conversation went to nowhere.

I wrote them a letter explaining the situation with a replacement check and documents from my bank showing that all checks issued together with their check were all cashed. I went to my bank to stop payment on the first check. After 2 days, my bank called that the first check came. I explained to my bank about the situation and we decide to not pay the first check because there is a replacement check. I thought Wells Fargo will be reconsider since they have cashed the second check. Wells Fargo collectors were harassing me, rude phone calls, demanding that I pay the interest charge which is 27.99% and late fees be paid. Since the phone calls does not work, I faxed again another letter because I want to dispute the false charges. Still no answer. Phone calls demanding for payment again which made me sick. I could not work because of the headache and exhaustion. I have all documents with me and I am still being harassed by Wells Fargo. Please HELP.

Company: Wells Fargo Financial National Bank
Country: USA
State: Iowa
City: Des Moines
Address: 800 Walnut Street
Phone: 18004598451

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