American Family Insurance Company
Bad faith negotiations

My complaint is with the AMERICAN FAMILY INSURANCE COMPANY, not the agent who sold me the policy.in April, my car was struck by another car. The entire accident was recorded on a video camera mounted on the truck ahead of me. I sustained a cracked sternum, a sprained left hand, a battered left knee and a pinched nerve in my left hip. The other driver was cited, and his insurance company paid me the full amount of his coverage: $25,000.

My policy with the AMERICAN FAMILY INSURANCE COMPANY has $250,000. Uninsured/underinsured motorist coverage, I applied to it for $60,000 to cover my medical expenses. MERICAN FAMILY INSURANCE COMPANY denied my claim on the grounds I had received money from the other drivers company.

Finally, after two years, the AMERICAN FAMILY INSURANCE COMPANY offered me $5,000. Early next month my lawyer and I go to mediation. If that fails, we will go to court. Somewhere in those two sessions I expect a gag order to be put on all information pertaining to this case. So I am writing this now. Regardless of the outcome, I want prospective customers to know AMERICAN FAMILY INSURANCE COMPANY does not stand behind its product. If I had known then what I know now, I would never have contracted to have them be my insurer. Buyer beware.

Company: American Family Insurance Company
Country: USA
Site: amfam.com

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