American Family Insurance
Ripoff customers according to credit rating

American family insurance is ripping people off by using the excuse that they are basing peoples insurance premiums on their credit rating. I have been a loyal customer of american family for over 10 years for my auto insurance. I have always paid my premiums and have never been in any accidents or filed ANY claims against them.

Anyway what pisses me off is that I got a letter in the mail today that they are going to base my next years premium on my credit report. I worked the same job for 14 years and last year i was let go due to company downsizing - well needless to say the good credit that i had went down the tubes when i lost my job. Well anyone with half a brain knows that the economy sucks now and i still have not been able to find a job, but i always made sure my insurance was paid so i can drive my car to look for work.

But now american family is going to raise my rates and make it even harder for me to get by. I know some idiot from american family is going to write me back and say "all the other insurance companies are doing this too" but everyone i talked to say their insurance company doesn't do this. This is an invasion of privacy - auto insurance premiums should be based on past driving records and claims filed against insurance companies - not whether i was late paying on my visa card - that is none of the insurance companies d*n business.

Besides - isn't there something called a privacy act? You either pay your insurance premium and get coverage or don't pay it and lose coverage-duh!!! Insurance is a property risk business-not a credit business. Anyway, american family just lost another FORMER loyal customer!!!

Company: American Family Insurance
Country: USA
State: Wisconsin
City: Madison
Site: americanfamily.com

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