Discover Card
Account of bedridden 84-year-old mother cancelled despite power of attorney

My mother is bedridden and unable to even feed herself let alone talk on the phone. I let them know this and that I had legal power of attorney. They said ok and to send them a copy of this and there would be no problems. I got a letter to her today saying that they had cancelled her account because they couldn't contact her by phone. When i sent the copy i gave them 3 phone numbers to call and let me know they had received it.

Never heard a word from them until this letter. They were told that my mother was not living at home as she is in a nursing home and has been for a yr and a half. But they called the home phone and said they couldn't make contact. Duh. I live about three hundred miles from her and i had her meds from the druggist set up to be billed to her discover card. I pay her bills for her and she or i have never been late and paid the full amount due.

Company: Discover Card
Country: USA
State: Utah
City: West Valley City
Address: Po Box 30943
Phone: 8003472683

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