ConsumerInfo.com
Unauthorized Credit Card Charge

I signed up for their free credit report. I called and cancelled within the 30 day free trial period.

On March 1, my credit card was charged $79.95. I called their customer service department to get a refund. They told me they had a record of me calling to cancel within the 30 day time period.

However, they said that the customer service rep I spoke with that day was able to convince me NOT to cancel my account. This is not true. The person I spoke with that day told me my account was cancelled and that I would not be charged.

R
Fort Lauderdale, Florida
U.S.A.

Company: ConsumerInfo.com
Country: USA
State: California
City: Orange
Address: P.O. Box 1909
Phone: 8888888553

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