XM Radio
Deceptive billing practices

This past year I approached XM/Sirius Radio to shut my satellite radio consideration as a result of price boost and low-usage. I had been on-hold for more than 1 3/4 hours undergoing three broker recommendations before I achieved somebody who might aid. That individual apologized profusely and provided mean extremely reduced price - for that complete subsequent year easily could proceed support. I mentioned that my charge card should be taken off car-payment and also the broker decided. A week ago - 13 weeks after I decided stretching service to get a year I acquired a statement for 2 weeks of service - without any notice at the conclusion of my paid support. I expected for support to become ended instantly and was informed that will occur without any costs. I simply acquired a prorated bill for $8.47. I'm getting this problem towards the California Department of Consumer Affairs.

Company: XM Radio
Country: USA

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