Verizon
Verizon Misleading Customer to buy FiOS

What Verizon FiOS did with me. You bear in mind.

I moved my telephone support and DSL support from Aged tackle to New

One. Telephone was routine to become started after 15 days. Moving Costs

Technology Visit were never exposed untill published to my statement.

As The DSL is virtually energetic in my own Fresh area, I had been informed

That people aren't any longer offering DSL within this area. I insisted for

Dsl.

Ultimately oneday I'd an opportunity to keep in touch with the Specialized Supervisor Who explained that directly after we deploy the copper-line or get it operating we shall turn on the DSL (" Supply IT").

After constant calling I had been informed that DSL wasn't accessible and we (verizon) cant do something, THEREFORE we could possibly offer you Fios That Will Be quicker and greater, (a large container that occupies an area you wall, and also the positioning that accompany it had been never informed As Well As The Installment Price),

I had been FOOLED into fiOS offer, Verizon Broker Offerd my Fios for simple $ 20 per month at 5 MBPs rates (for that First-Year). I decided and installed the fiOS. Once the STATEMENT camera it had been $69.99 per month PLUS Installment price of $150 Telephone move Costs $40 Telephone Technology Visit Costs (wheras no technology visited for that Telephone earlier) Fios was mounted after 20 times of my telephone (copper-line) activation. (Telephone service charges plus Fees along with these servces.

In The past many months, since May, I've been continuously calling for that cost which was agreed to me by verizon Fios.

Each time I had been informed they don't have Fios at that cost, I

Was designed to genuinely believe that I had been a DORK. I spent a lot of time speaking with verizon team and didputing the statement since May It appeared as if, in my experience, as though sales agents at verizon were DECEPTIVE clients into purchasing FiOS.

I almost considered getting them to judge. Oneday in Middle September I pressed CSR for an address where I will achieve the the Most Effective Employers, (Mangement, entrepreneurs, Procedure Supervisors, Local Supervisors, Divisional Managers), these The us-cooperatve CSR never offered any info. Was Informed Just The 1 800-verizon quantity which was currently there about the statement.

I told them I have to function a Notice but same-old please call 1-800 #. Lastly I somehow persuaded this CSR to Advance this Issue, after which I'd an opportunity to tallk with a one in Manhatten Workplace. This individual in Manhatten Office stated the same that veriozon Begins at 59.99.

I, again needed to persuade this (in my opinion CS Supervisor) to research the registered discussions using the individual who provided me that price,

It got her 2-3 months for this to area, THEY FINALLY DECIDED TO ADJUST THE STATEMENT at that Cost, comprehending that there might be authorized difficulty while they constantli lied to some client. During this period (since May) I've beed therefore Bothered and designed to genuinely believe that I'm a Dork. All of this period I had been informing the reality and Verizon was laying... Today I believe this isn't enought for what I've removed thru. I want some inputs from Town people. Thanks for reading.

Company: Verizon
Country: USA
State: New York
City: NYC
Site: verizon.net

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