Fairbanks Loan Servicing Center
Loan servicing nightmare and foreclosure sale despite Chapter 13

Fairbanks took over our loan from Equicredit and our nightmare began. Late fees, applying insurance fees to escrow and more. We were told payments were late and we were being foreclosed on. After setting up a forbearance agreement and making payments, we were told the person who set it up never turned in the papers. We have no idea what was done with the extra amount of money we were paying.

We set up another one after being threatened with foreclosure. A higher amount of money was paid and they started foreclosure without even telling us. We started receiving letters about our house being sold. We were finally sent a huge bill for their lawyers, stating that if we paid x amount of dollars they would cancel the sale. We could not come up with the $8,000.00 they said we needed, so we filed Chapter 13. Even though we were under this protection, they still went ahead with the sale and we were charged appraisal costs, advertising and such.

Now, after 8 months, they say we only owe 2 payments and we will be up to date. I don't trust anything they say. They have ruined our whole lives; we never had any problems before they took over. It has been a total nightmare and I am wondering if we will ever wake up.

Company: Fairbanks Loan Servicing Center
Country: USA
State: Florida
City: Jacksonville

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