Universal Air & Heat
Horrible Customer Service

Please don't contact the corporation for almost any difficulties with your AC. I'd an event with among the workers which was sent in the future perform a 21-point device evaluation, that will be marketed for $18.00 along with a $7 journey charge, therefore $25 whole. I realized there is a problem using the AC, and that's why I called them. The program was to possess them determine the issue, the price, and just how to continue from there, meaning whether togo together or another person that could be ready to correct it for less. The man set the AC, the atmosphere is operating, but in the end was stated and completed, they inform me it's $300. He got it upon herself to repair it without providing me-any caution the cost might improve so much. $300 is just a really far cry from $25, and I actually do think that a large change in cost like that ought to be mentioned before rendering providers to determine when the client has the capacity to do this. I discussed that I'd nevertheless pay him for his work since I observe that he set it, but that yes, I'm annoyed since I had beennot actually provided the choice to express number towards the support or cost, or look for others for cheaper costs. He declined to simply accept my cost and after strolling out, he returned and attempted getting my air conditioner aside. I told him to depart anything precisely the method it's since I previously informed him I Would pay him. He explained no and began taking material from the device, the wall, and also the freon he set in. So far as me and my lawyer are worried, the moment he chose to abandon after declining my cost after which return and attempt to disassemble the unit that's on my home, that comprises criminal mischief. I am seeking appropriate motion since you cannot do this. The cost problem is uneven. These were obviously attempting to make the most of me. If this is the way that organization performs company, they've no ethics, but this worker attempting to disassemble my device and tear material from it? Undesirable. Please don't contact the corporation FOR JUST ABOUT ANY AC problems.

Company: Universal Air & Heat
Country: USA
State: Florida
City: Tampa

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