Capital One Auto
Key Bank Note Sold After Loan Paid

Business & Finance

I financed a vehicle in 2002 through Key Bank.in 2005 I paid the note off early with a $5700 final payment. Thinking everything was fine I proceeded on driving the vehicle and did not notice until 2010 that I did not recieve a lien release I totally forgot about it. I was ready to trade the vehicle in and needed the release. I contacted Key Bank and was told they could not help me. I told them the title showes they have a lien on it and I needed it released. They said they sold all notes to CapitalOne auto and I should contact them. I tried many times and had no luck, no one there seemed to be able to tell me anything. Several months went by and I began looking at vehicles, during this time a dealer ran my credit and said I had a charge off and they could not finance me. I ran my credit and sure enough there was a charge off for the exact amount I paid to Key Bank as a final payment on my vehicle, as a matter of fact the final payment shows up on my credit report under key bank with a notation afterward that the not was sold. I contacted CapitalOne and they demanded I pay. They stated they had been trying to reposses the vehicle for a long time but could not find me. Seemed odd as my current info is on my credit report. Anyway after speaking with over a dozen people I had one that wanted me to send the info on my final payment and a copy of my credit report so I did. After several weeks I head nothing and started calling them again, and again I was told the same send the paperwork, again, I did then again nothing. I called again and no one would or could tell me anything. A few months later I get a offer in the mail to settle this for 3/4 of the total. I called again and still nothing. I guess I will drive this thing forever and sell it to a junk yard when it quits. CapitalOne and Key Bank are of no help, and refuse to give me anything in writing of the sold note I paid off before it was sold.


Company: Capital One Auto
Country: USA
Address: 3905 N. Dallas Pkwy Plano, Texas
Phone: 18777334227
Site: capitalone.com
  <     >  

RELATED COMPLAINTS

Capital One Auto Finance
Follow up on Report #289338 wherein it's said that Capital One repossed the vehicle of the person who was extended a car loan by Capital One Internet www.capitalone.com

Capitalone Auto Title
Frivolous title lien

Capital One Auto
Sold car without notification

Capital One Auto Finance
Repo on Credit Report

Hsbc Auto Finance
Car paid, lien released, title receieved, note marked paid and returned, still collecting money!

Pop's Auto Outlet
Unlawful repoession

Chase Auto Finance
Auto loan being placed into default for not paying for a duplicate title and sending it to the bank

Capital One Auto Finance
Capital Auto Finance stole my car!

Capital One Auto Finance
Lien on vehicle (5) years after payoff Internet

Capital One Auto Finance
DESIGNED to trap poor people into long contracts ripoff