Citibank
Double Automatic Credit Card Payments Withdrawn on Same Day

Hello and greetings from SoDak!

This is a complaint that appears to be endemic within Citibank: double dipping credit card payments from a checking account via automatic withdrawal. Count me in as well. I can document my claim, but I cannot find anyone to show my proof to, and I refuse to make another payment when I can show I am current for the last and the next payments due to their double dip from the checking account on the same day.

I have been to way too many web sites filled with complaints regarding Citibank policies and procedures. What is going on with these people? Besides having an outsourced credit collection operation based in India, where you can listen as they read from a pre-scripted drone regarding your past due account? Where do you have to call, sign on or appear to get someone to listen, review or advise you if you have a dispute with their billing process and accruing interest for disputed charges?!? After reading through 20 to 30 posts on 4 separate sites, I'm terrified I already know what to expect.

Company: Citibank
Country: USA

  <     >