Juniper Bank
Barklays I sent out a check on April 5th for a payment due on April 16th. They claim that they didn't receive the payment until the 22nd. Charged me late fees and interest fees, etc... Called customer service

I pay all my bills the old fashioned way. I don't like to rely on internet to do that. I sent out my payment for the month on the 5th of the month for a payment that was due on the 16th. Meanwhile a few days after the 16th, I began receiving email alerts that the payment was not made, and then a phone call at home. I ignored these because I checked back on my check registry and noticed that I wrote and sent out that group of bills on the 5th. I called customer service and got the run around and was advised that they weren't going to make it right.

I will be cancelling this account and transferring to another card, but this is ridiculous. I don't know if they have done this before, I have never received notifications, but I can't believe they can get away with this. And then to make it sound like it was my fault because I didn't pay by phone or on the internet. Come on, give me a break. I hope you can get enough complaints to cause this company problems, as my blood pressure is very high today, and I am sure I am not the first.

Company: Juniper Bank
Country: USA
Phone: 18775230478
Site: juniper.com

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